"On behalf of our leadership team, I want to thank you and the members of the RMFS team for your involvement, dedication, and shared passion for service excellence. You have supported us well and that has increased our effectiveness in achieving our mission to improve the health of those we serve."
"Dick and I communicate almost daily. We are both busy, but he never fails to return calls and e-mails whether they come from me or my admin assistant. Dick always returns these calls ASAP but at a minimum, within a 24-hr. period. He even handled a request for me when he was on vacation out of town. I use Dick to provide the insurance policies for my contracting business, my rental properties, my home, and my bonds. Dick has put together these packages using 5 different insurance companies."
"I consistently consult Dick on any question regarding insurance. If he happens to be unavailable, he returns my phone calls in a timely manner and provides clear concise answers. Most recently, he counseled me regarding the handling of a claim which could have voided my insurance coverage. I sure didn’t want to do that. That kind of knowledge and service is exactly why I have my business, home, life, and employee benefits with Dick and RMFS of Ohio."
"Completion at last. I picked up my car from the dealership. Repairs were completed and covered by the other party’s insurance. I would not have had this quick and successful solution if you had not acted as my intermediary with the other party and their agency. To say that I am grateful cannot really convey my feelings. Thank you again for all your help and forbearance. It is really good to have a local agent."
"As a business owner, I must concentrate on bringing in income. Also, I must have confidence in my service providers and vendors. Dick has consistently communicated with me and always in a timely manner taken care of any of my requests. I recommended Dick to my friend and business associate Everitt. Dick has provided him with the same high quality service, I have received. Dick has shown that he is interested in nurturing and sustaining our business relationship."