In these financially tough times, I thought I might be able to save some money on my auto and renters insurance. So I called some of the major companies who I hear a commercial from everyday, and it turns out they could lower my price, but what I didn't realize is that they were also lowering my liability coverage significantly. So I came to Chris for advice, he explained to me what a liability limit covered, and basically the $100 a year that I would be saving is not worth the $200,000 of liability coverage I would be losing. Chris ending up finding a company that would give me the exact same liability limits, for a couple bucks cheaper a month, and he cut my deductible in half! I am glad I sought his advice and kept my liability limits where they were, because it turns out that I had an at-fault accident a few months later and if I didn't have those limits I would of had to pay about $35,000 out of my own pocket.
As a healthy individual in my mid 20's, I was vastly overpaying for my health insurance through my employer sponsored plan. I came to Chris to see if he could help, and not only did he get me into a plan with better coverage, he also got me a permanent life insurance policy; all for around half of the monthly premium I was paying for my employer coverage without any life insurance! He has always been helpful and responds to my questions in a timely manner, and with all of the changes coming with Obamacare 2014, I am glad to have Chris as my agent.
I hope this finds you and your family doing well. I wanted to send you this note of confirmation about our positive experiences with your agency.
As Tim nears retirement (I retired from OSU last year), we are looking to reduce our expenses. I recently contacted and spoke with Steve to see if we could decrease our auto and homeowners. He quickly looked into it and sent me quotes, but in the end it was better to stay with SAFECO.
Yesterday I was at the auto dealership. Yes, I have one of the diesel VWs that requires me to find a different car. I was ready to test drive and realized that my insurance card in my car was not up to date. I called and talked with Chris. He faxed me the updated and I was on my way. Drove a GTI by the way———nice sports car drive!
My point is this: your service is so wonderful! Rarely, truly rarely, am I ever to get a voicemail. There is most always an answer to my phone call with prompt attention to my questions/issues. It is the reason that we have not gone to another agency in order to save money……because some things you cannot buy.
Tim and I want to thank you for the services your agency provides, and to give you the kudos you deserve for building and keeping your agency topnotch.
In late February of 2013, my husband Marty and I, along with our children, were faced with the traumatic experience of a fire in our home. This fire occurred on a Saturday. Once the initial shock of seeing our home in flames subsided a bit, I placed a call to my insurance agent Dick Guyer. Even though it was a Saturday, Dick returned my message within two hours. He was extremely helpful and informative, and sincerely expressed his concern for our family's safety and well being above anything else.
Motorists Mutual began working on the claim the following Monday, and Dick continued to contact me on a regular basis to make sure that the claim process was moving according to plan. My family and I were back in our home within 9 weeks which is remarkable considering we had extensive fire and smoke damage.
I cannot say enough about the excellent service that Dick and Motorists provided us in the time we needed it most. As I told Dick, "You never know how good your insurance is, until the time comes when you need it!"
I wholeheartedly recommend Dick and his agency RMFS of Ohio, as well as Motorists Mutual.
Dick and RMFS have been our trusted insurance agent for our home, auto, and life insurance for over the past 25 years. He has always been and continues to be responsive and knowledgeable on all of our insurance needs and questions. Recently Steve Guyer, Dick's son, did some comparison shopping for our insurance coverage. We were very pleased that we could save some money with a few minor tweaks to our policy but without reducing the limits to our coverage!
We are also very happy to know that RMFS of Ohio is now into its second generation of Guyer's serving their clients, with Chris and Steve now a part of the agency.